Dennis Blanchette: Staying Close to Your Customers

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By watching this video I felt its a very good approach to staying close to the customers inorder to understand the functionality of the product in an organization.Dennis explains how Forest Health Service provides space for growth and expansion and also having the customer in the building helps them to know how the product is functioning and they can also find any complications so that they can troubleshoot the current usage.The positive thing is listening to the customer helped them to learn the process and application in a larger enterprise system.The Xyloc security product called Ensure technology will help the people for patient tracking and also the code engine that can be used for tracking will surely help the customers.

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This blog is part of the Fall 2007 Learning Remix community organized by Professor Bud Gibson of Eastern Michigan University's CIS Department

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This page contains a single entry by Mallika published on September 19, 2007 12:52 PM.

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